PRIVACY POLICY
How Rewarding Insurance Agency Handles Your Data
Effective Date: December 20, 2024
Rewarding Insurance Agency, LLC (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services. By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Address
- Phone number
- Email address
- Insurance-related details
b. Non-Personal Information
- Browser type
- IP address
- Device type
- Website usage data (collected via cookies and analytics tools such as Google Analytics)
c. Communication Data
- Call recordings, voicemail, and related metadata through our use of Dialpad for phone communications.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and improve our services
- To process insurance-related requests and transactions
- To respond to your inquiries
- To comply with legal and regulatory requirements
- For marketing purposes, with your consent
3. Third-Party Services
a. Dialpad
We use Dialpad for managing our office phone numbers and call communications. By contacting us via phone, your call data, including call recordings, may be stored and processed by Dialpad in accordance with their Privacy Policy.
Messaging Terms and Conditions
By opting in to receive SMS communications from Rewarding Insurance Agency, LLC, you consent to receive text messages related to your inquiries, appointment reminders, marketing offers, and service updates.
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP to any message.
For assistance, please contact us at 413-359-2771 or connect@rewardingagency.com.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent are not shared with any third parties.
b. Google Services
Our website uses Google services, such as Google Analytics, to monitor and improve website performance. Google may collect and process your data under their Privacy Policy.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. These cookies may collect information about your browsing habits. You can control cookie settings in your browser preferences. See our Cookie Policy.
5. How We Protect Your Information
We implement security measures to safeguard your information, including:
- Encryption protocols
- Secure data storage
- Limited access to personal information by authorized personnel only
6. Sharing Your Information
We do not sell your personal information. However, we may share your information:
- With service providers, such as Dialpad and Google, for operational purposes
- When required by law or to protect our legal rights
- With your consent
Additionally:
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
- All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Your Rights
You have the following rights concerning your data:
- The right to access and update your information
- The right to request deletion of your information
- The right to withdraw consent for marketing communications
To exercise your rights, please contact us at 413-359-2771.
8. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: connect@rewardingagency.com
- Phone: 413-359-2771
- Address: 284 Maple Street, Suite 1, Holyoke, MA 01040